TERMS AND CONDITIONS OF USE

Privacy Policy and Terms of Service

SalaryBox (“us”, “we”, or “our”) operates the https://www.salarybox.in website (the “Service”).

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.salarybox.in.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Name
• Gender
• Address
• PAN number
• UAN number
• Aadhar Number
• PF number
• ESI number
• Job Title
• Current Location
• Date of Joining
• Bank Account details(Bank name, account number, IFSC code, Account holder name)
• Employee Salary details
• EmployeeDocuments(Educational Certifications, Past Company Documents, Payslips, and more)
• Company Name
• Email address
• Security and Session Cookies
• Phone Number
• Face Data: We may collect face data for Selfie Attendance. Please note, that you won’t be able to share face data unless you explicitly give us permission to access your device’s camera. Furthermore, you will be clearly shown what face data is being shared with us and you can control whether or not you want to share this data. 

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Automatic Data:

Log Information from your device, including but not limited to location, your device’s name, device’s serial number, or unique identification number (e.g. UDID on your iOS device, Android ID or ADID on your Android Device), your device operating system, browser type and version, CPU speed, and connection speed etc.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Security Cookies: We use Security Cookies for security purposes.

Use of Data

SalaryBox uses the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support via call, SMS, WhatsApp, email, or any other mode one chooses to
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent, and address technical issues
• To send promotional messages via SMS
• To send promotional messages via Push Notifications(Web and Android App)
• To send promotional messages via WhatsApp messages
• To personalize the user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To administer a contest, promotion, survey, or other site feature.
• To quickly process your transactions.
• To ask for ratings and reviews of services or products.
• To follow up after correspondence (call, SMS, live chat, email, or phone inquiries).

SalaryBox does not use your face data or photos for any reason other than to record your attendance. Your face data is not shared with any 3rd party. Uploaded content is stored at the online secured data storage and displayed to your organization exclusively during your use of the services.

SalaryBox uses only secure places of storage, such as Amazon Web Services. Amazon is located in the United States of America. Amazon Web Services (AWS) is designed and built to meet rigorous compliance standards, providing high levels of security for all AWS customers. Every AWS Region is compliant with applicable national and local data protection laws.

SalaryBox also integrates into the application the following platforms:

Truecaller: It eases user verification, which enables developers to use the new TrueSDK feature to sign up and update a user’s information or verify a user’s phone number-based identity in their mobile apps with the user’s consent.

Facebook: We get aggregated statistics and insights to understand and comprehend engagement patterns with our posts, listings, Facebook Pages, videos, and other content across platforms.

Freshchat: It processes, stores, or hosts Personal Data as a Processor for our Customers while delivering Services. In such instances, the applicable Customer’s privacy statement and our data processing agreement with them oversee the handling of your Personal Data.

Clevertap: A behavioral analytics platform for product intelligence helping SalaryBox understand user behavior and build engaging experiences;

Firebase: A Google mobile platform, helping SalaryBox develop a high-quality application.

Sentry: An error monitoring platform helping SalaryBox discover, triage, and prioritize errors in the application in real-time.

AppsFlyer: A mobile attribution and marketing analytics platform helping SalaryBox market the application.

Singular for web: It unifies our marketing data sets to provide transparent results and helps us to manage, measure, and monitor our mobile advertising activities. 

Clarity for the web: We use clarity for a better understanding of our user behavior.

SalaryBox does not control third-party platforms, websites, or online services, and SalaryBox is not responsible for its actions. These platforms, websites, and online services follow different rules regarding the collection, use, and sharing of your personal information. SalaryBox encourages you to read the privacy policies of these platforms, websites, and online services to find out more about how your usage data may be used by these vendors.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

SalaryBox will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Your Rights Regarding Information

You have a right to access your personal data processed by SalaryBox and a right to data portability

This means that you can ask SalaryBox what personal data of yours is processed. You can also ask for clarifications on the information described above, i.e. purpose of collecting and processing, period of processing, and third parties that have access to information. You have a right to request from SalaryBox your personal data in a structured, commonly used, and machine-readable format. You also have the right to transmit those data to another controller, if the processing is based on your consent or on contract and the processing is carried out by automated means.

You have a right to request SalaryBox to rectify your personal data

This means you can require all the inaccurate personal data concerning you to be corrected. You can also complete the personal data if you feel there is a need to do so.

You have a right to request SalaryBox to erase personal data

You can request SalaryBox to erase personal data if its processing is no longer necessary to achieve the purposes for which it was collected as well as if there are no legal grounds for the processing. For this purpose, you can contact us at support@salarybox.in. In most cases, SalaryBox will erase it unless otherwise required by legislation.

You have a right to restrict the processing of your personal data by SalaryBox

In some cases, as prescribed by law you will be able to restrict the processing of your personal data, for example, if you contest the accuracy of your personal data being processed or in case SalaryBox is not interested in processing your personal data any longer, but you want SalaryBox to do this on different reasons, for example, to bring some claim for somebody and, instead of the erasure of information, its processing will be just restricted.

You have a right to withdraw your consent

You can withdraw your consent for the collection and processing of your personal data by SalaryBox at any time by contacting us, without affecting the lawfulness of processing based on consent before its withdrawal. After we at SalaryBox receive such a withdrawal request from you, we will process it in a timely manner and we will no longer process your personal data unless otherwise is set by law. You can turn off SMS /notifications/reminders directly using the app.

You can request for a feature

We are continuously adding new features to the app. You can raise a request for a new development using the “Request a feature” button on the app. However, SalaryBox is under no obligation to work on and develop all requests. We also make no promise to commit to a specific timeline for development.

You have a right to object to the processing of your personal data by SalaryBox

In some cases, prescribed by the applicable laws you can object to processing of your personal data.

You have a right to object to the processing of your personal data when the processing is related to the performance of our task carried out in the public interest or in the exercise of official authority vested in us, or we process your data to pursue our or third party’s legitimate interests, and you believe that such interests are overridden by your interests or fundamental rights and freedoms.

If you make a request objecting to processing, we will no longer process the personal data unless we are able to demonstrate compelling legitimate grounds for the processing.

Please note that when the processing of your personal data is carried out for direct marketing purposes, you have the right to object at any time to such processing without providing any justification. We will no longer process your data for such direct marketing purposes. You may refer to relevant sections of this Privacy Policy to learn whether we process your data for direct marketing purposes.

How to exercise your rights as to your personal data?

Any requests to exercise your rights can be directed to SalaryBox by writing to support@salarybox.in. These requests are free of charge.

SalaryBox will provide information on action taken on your request related to your rights specified above within one month of receipt of the request for the longest. That period may be extended by two further months if SalaryBox is overwhelmed by the number of requests or if the request at issue is complicated and requires a lot of action. SalaryBox will inform you of any such extension within one month of receipt of the request, together with the reasons for such delay.

If you have doubts as to our reply or reaction or absence of such, you have the right to lodge a complaint with a supervisory authority that is empowered to process such complaints in your country.

Disclosure Of Data

Legal Requirements

SalaryBox may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of SalaryBox
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

The customer shall not, directly or indirectly, disclose Personal Information to any person other than its Authorized Persons (an “Unauthorized Third Party”), unless and to the extent required by Government Authorities or Applicable law.

The customer will be responsible for any changes/omissions/damages done by an “Unauthorised Third Party” concerning the treatment of such Personal Information.

If an unwanted breach is noticed, the customer is required to promptly report the incident to support@salarybox.in along with all necessary information.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics:

• Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
• You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
• For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 12.

We do not knowingly collect personally identifiable information from anyone under the age of 12. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective, and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Address: Plot 23, Sector 18 Maruti, Industrial Development Area, Gurugram, Haryana 122015

Phone number: +917290098241

Email: support@salarybox.in

REFUND AND CANCELLATION POLICY

Refunds

SalaryBox is not liable to process any refund in any scenario. You will be required to make payment of subscription fees for the use of the application.

Customers are also advised to generate the invoices right after the purchase of the subscription. Customers can also request a GST claim or changes in the invoice (stating a valid reason for the change) by dropping an email to support@salarybox.in within a maximum of one month from the purchase date.

Any payments made via bank transfers, cheques, or payment links could take 24-48 hours to be processed. Only post the confirmation of the receipt via these mediums, will the activation of the subscription be done. No refund requests can be initiated during this period.

Cancellation

• UPI and Net Banking Transactions cannot be canceled after initiating the transaction. If the User has entered the wrong account number/VPA ID, then the Company is not a liable party in the transaction.
• All UPI transactions are real-time and if there is any delay at the end of the transaction then the User can check with the support team of SalaryBox at support@salarybox.in after a 30-minute cool period.

Debit Card/Credit Card

If the User has any issues related to transactions linked with Debit/Credit card, then the User must report the same Via mail support@salarybox.in

• The Company will respond and try to resolve the issue in the given escalation matrix as per the Company’s internal processes and policies.
• All refunds will be processed by following the validation of the transaction on a case-to-case basis in the given legal framework.
• The escalation matrix remains the same for the Refunds/Cancellations for all the transactions.

The Company allows the Users to export the PDF from its account which the User can share with its customer as a statement/reminder for collections.

Biometric Devices

SalaryBox will not be responsible for damage and/or delay due to unforeseen circumstances during the transit of biometric devices.

If the User has any manufacturing defects/ issues related to biometric devices, they must report the same to the manufacturer of the devices directly. SalaryBox is not liable for these defects.

No refund will be provided on the purchase of any biometric device under any circumstance.

One-time support (conducted virtually only) for the integration of biometric devices with the SalaryBox app can be requested via support@salarybox.in.

• The Company will respond and try to resolve the issue in the given escalation matrix as per the Company’s internal processes and policies.
• All refunds will be processed by following the validation of the transaction on a case-to-case basis in the given legal framework.

Live Track Terms of Use

Authorized use of the Services

The Live Track Service enables the owner of a device with the SalaryBox App installed on it (the “Device”) to track the live location of a user added to the owner’s SalaryBox Account (the “User”). You agree that no one other than the User can authorize SalaryBox to share their location with the Owner. You also agree that the Device must be in the possession of the owner of the Device at all times when a LiveTrack invitation is active. Any other uses of the Services are not authorized by SalaryBox and are undertaken at your own risk. If SalaryBox has a reasonable belief that you use the Services for purposes other than those listed above, SalaryBox reserves the right to terminate your access to the Services immediately. Without limiting the generality of the foregoing, you must not use the Services to stalk, harass, harm, or threaten to harm, or to invade the privacy of, any person.

SalaryBox will not be responsible for the accuracy of the GPS location because of device faults, use of old devices, internet connectivity, or any other reason.

Permission for tracking live location can be taken by the administrator of the account from the employee via the app. Only post approval by the employee, the location will be tracked for a maximum of 8 hours, post the marking of attendance of the employee. The employee reserves the right to turn off the sharing of their location at any time using the application.

Compliance with laws and regulations

You agree to ensure that your use of the Services complies with applicable laws and regulations in your area regarding the use of location-tracking products and services. SalaryBox will not be responsible for your use of the Services in violation of any laws or regulations.

SalaryBox is required by any court, government, or other regulatory body to disclose the information if required, to the extent required by law.

Disclaimer of Certain Damages

IN NO EVENT WILL SALARYBOX BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, INCIDENTAL, EXEMPLARY, AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE, OR INABILITY TO USE THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SALARYBOX IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SalaryBox’s Liability

Any use of the Services is at your own risk. SalaryBox makes no representations or warranties about the accuracy, reliability, completeness, or timeliness of the Services or about the results to be obtained from using the Services.